You will receive confirmation from us within two business days, by e-mail or by ordinary mail, depending on the preference you indicated on your form.

Has your hospital admission been accepted with third-party payer arrangements? 

In that case, AG will settle the bill with the hospital in question directly. There is no need for you to pay anything on site. Simply go to the admissions desk on the scheduled day with your ID card and our confirmation letter or e-mail.

Has your hospital admission been accepted without third-party payer arrangements?

This means that AG has approved your hospital stay and that you will receive a bill for the services. You will have to settle the bill with the hospital yourself. Afterwards, send us a copy of the detailed itemised invoices (all pages) and we will reimburse you in accordance with the contact terms and conditions.

Is further information required for your hospital admission case file?

Please provide us with the requested information as soon as possible so that we can complete your case file.