How do I claim back my medical expenses?

Scan your medical costs invoices or take a clear photo and send them in via MyAG Employee Benefits (app or desktop) or at www.ag.be/hospi.

Please note: you can only claim for medical costs via MyAG Employee Benefits (app or desktop) after you have completed registration. This means that you need to have checked your personal details and provided a correct bank account number.

You can find more information about registering for MyAG Employee Benefits on this page or in the app.

What if I don't want to provide proof of my medical expenses electronically?
Don't worry – you can still send us your medical costs invoices by post. Fill in the "Claim for Reimbursement of Medical Expenses".

Are your costs linked to a hospitalisation or an accident? In that case, use the "Declaration of hospitalisation" to submit your costs.

Send the completed form together with a copy of the invoices or proofs of payment to:

Medical Service
AG Insurance - Dienst Health Care
Emile Jacqmainlaan 53
1000 Brussels, Belgium

Important: Always keep the original documents and only send us copies of your medical bills.
Be sure to include your correct account number and also write your reference, contract and/or card number on one of the documents or cover letters.

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