A serious illness such as cancer, diabetes or multiple sclerosis, can lead to a series of problems. The right treatment takes up a lot of energy, but also a significant chunk out of the budget. Fortunately, your hospitalisation insurance covers you for the costs of treatment throughout the year, even outside of hospital.
How to use your critical illness cover?
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Activating the critical illness cover
To activate the critical illness cover, you must send us a medical report from your attending physician, stating the name of your illness, the date of diagnosis and the planned treatment. If you have hospital insurance through your employer, you can check this on MyAG Employee Benefits or the MyAG Employee Benefits app. Under your group insurance, click on the heading 'Medical expenses related to a critical illness'
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Following up on your critical illness
We may request a new medical report after a certain period of time, so we can see how your situation has progressed.
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End of critical illness
The cover ends when we receive a medical report stating that you are cured and there are no more signs of the illness. However, we will continue to reimburse you for the costs of an annual follow-up of your critical illness.
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Relapse
If the illness resurfaces after a certain period, you can reactivate the critical illness cover. The procedure above then starts again.
What happens if I go on long-term sick leave?
Your
employer might have taken out
occupational incapacity insurance for you, which guarantees you an income on top of the statutory allowance.
Check your contract or agreement to find out the terms and conditions for reimbursement.
If you are insured through your employer, you can view your benefits via MyAG Employee Benefits (app or desktop). Why not log in now?